Are you a great leader or merely a good one? That depends on your emotional intelligence (EI) -- and it's more important than your vision, your toughness, or your industry smarts. In this program, You will learn :

1. Understand the key components of emotional intelligence — and how to develop them in yourself and others.
2. Optimize the emotional climate in your workplace for maximum team performance.
3. Establish group norms that promote collaboration and cooperation.
4. Avoid conflict by improving the emotional dimension of inter-group dynamics.
5. Inspire others with positive energy