Refunds, Substitutions and Cancellations

If a registered delegate is unable to attend the event for any reason, you may, before the event and at no extra charge, nominate one person in respect of each registered delegate who is unable to attend, as a substitute delegate provided that:

• Once a delegate pass has been issued to a substitute delegate he or she may not share that pass with anyone else

• Only one delegate pass will be issued per person

• The substituted delegate must be from the same organization that purchased the registration

If you or any of your registered delegates are unable to attend the event for any reason, you may cancel your registration, in writing, without penalty up to 4weeks before the start of the event. The refund will be processed in the same manner (i.e., credit card, cheque, etc.) that the registration payment was made, less a processing fee of INR 500 per ticket.

Cancellations between 4weeks or less from the start of the event will incur a 100% cancellation fee.

Non attendance or 'no show' without prior cancellation notice, as outlined in this clause shall.