Ron Kaufman is the world’s leading educator and motivator for uplifting customer service and building service cultures.

Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents powerful insights and global best practices from working with clients on every continent for more than twenty years. His energetic keynote speeches and workshops have inspired millions.

He is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. Ron is also the founder of UP! Your Service, a company that enables leaders and organizations to build Uplifting Service cultures for sustainable advantage.

Ron’s experience and passionate commitment to results have been distilled into proven methods to help clients upgrade service performance and build strong service cultures. His unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, and USA Today.

Married to Julie and the father of four children Cameron, Cole, Jade and Quinn, Verne is the founder of two world-renowned entrepreneurship organizations, the Young Enterpreneurs’ Organization (YEO) and the Association of Collegiate Entrepreneurs (ACE), Verne is presently founder and CEO of Gazelles, Inc., which serves as an outsourced corporate university and hosts a faculty of well-known business experts including Jim Collins, Geoff Smart, Jack Stack, Neil Rackham, Seth Godin, and Pat Lencioni and sponsors best practices trips to GE, Southwest Airlines, Microsoft, and Dell.

The “Growth Guy” conlumnist for several publications and a contributing editor for Fortune Small Business magazine, Verne is the author of Mastering the Rockfeller Habits: What you Must Do to Increase the Value of Your Fast-Growth Firm, which has been translated into Spanish, Chineses, Japanese, and Korean.

A Remarkable and highly popular one day workshop With Verne Harnish, “Growth Guy” columnist for Fortune Business Magazine and Author of “Mastering the Rockefeller Habits”.

Verne provides practical and “actionable” tools growth companies can use in creating focus, alignment, better communication and a killer strategy. The objective is tripling profitability and/or dramatically increasing the cash flow of a business, while blocking out competition.